Service
Health monitoring and case management
A named professional who follows the case over time, organises clinical information and coordinates appointments, tests and medication.
Request a pre-bookingWhat is included
- Initial assessment and monitoring plan.
- Medication organisation and renewal reminders.
- Coordination with the family doctor, hospital and pharmacy.
- Recording warning signs and informing the family.
How it works
- 1Pre-booking request with a summary of the health situation.
- 2Initial meeting with patient and family to set priorities.
- 3Regular monitoring with a progress report.
Who provides the care
Nurses experienced in complex case management and care coordination, with clinical supervision.
When this service is not suitable
It does not replace medical appointments, prescribing decisions or hospital follow-up. In an emergency call 112.
Frequently asked questions
How often does monitoring happen?
Usually monthly, adjusted to complexity. Unstable cases may need weekly contact.
Does the family receive reports?
Yes. We share a written summary with the family and the treating doctor, with the patient's consent.
Does it include going to appointments?
Monitoring is mainly management and coordination. Travel is handled by the non-urgent transport service.
Transparency
What is agreed before we start
No surprises on the invoice and no small print. These commitments apply to every care plan.
Written quote
You receive the price and what it includes in writing, before the first visit.
Travel shown separately
The travel cost is calculated by distance to your town and shown in the quote.
No joining fee, no lock-in
No registration fee, no minimum monthly charge and no minimum term. You can stop with the notice agreed in the quote.
Continuity assured
During holidays, illness or an unexpected absence we provide a professional with the same profile and inform the family.
Shared records
Visits are recorded on a care platform that can be shared with the family and the treating doctor.
Start within 48 to 72 hours
After the assessment, care usually starts within 48 to 72 hours.
Travel and prices
A travel cost may apply, always quoted on request.
A quote is given before care begins. Some services vary with complexity, for example: dressings. They may be included in a nursing visit or require specific materials. Talk to us for the cost of your case.
Not sure whether this service fits your case?
Send a pre-booking request. We contact you within 24 business hours to assess the situation and provide a quote before any visit.
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